Haven Christian Counseling

Last Updated: April 16th, 2025

Welcome to the website of Haven Christian Counseling, LLC (https://www.havenrva.com/ referred to as the “Website”) (“we”, “us” or “our”). Please take the time to read this document and the terms and conditions it contains.  These Terms of Use (“Terms”) govern your use of our Website.

By accessing this Website and any other associated content contained on the Website (“Content”) or any related services, including counseling services with one of our qualified professionals (“Services”) from this Website you agree to follow and be bound by these Terms. The Terms apply to any and all users of this Website.

Please read these Terms before further accessing this Website. If you do not agree to these Terms, do not access this Website. These Terms apply to any and all current and future features, tools, and content  contained on our Website.

We reserve the right to update, change, amend, and/or replace any part or all of the Terms at any time and for any reason, without notice. Because of this, we encourage you to check the Terms every time you visit and utilize our Website. Your continued use of the Website after the posting of any changes to the Terms constitutes your acceptance of the changed Terms. You can review the most current version of the Terms on this page at any time.

The headings in these Terms are used for convenience purposes only and will not be construed to limit the Terms in any way.

1. USE OF THIS WEBSITE DOES NOT CREATE A RELATIONSHIP WITH ANY COUNSELOR OR THERAPIST OF HAVEN CHRISTIAN COUNSELING. Nothing herein constitutes medical or psychological advice and should not be used as a replacement for professional treatment or diagnosis.  Materials and information on this Website are provided for informational purposes only.

1. No Warranty.

1. You agree that your use of this Website is entirely at your own risk will be provided “AS IS” and with all warranties, express or implied, disclaimed to the maximum extent permitted by law. We make no warranty that you will obtain specific results from your use of the Website or its Content.  We make no representations or warranties about the suitability, reliability, completeness, value, availability, timeliness, security, lack of errors, or accuracy of the Website or its Content and expressly disclaim any warranties or conditions (express or implied), including implied warranties of merchantability, fitness for a particular purpose, and non-infringement.

2. We do not warrant that your use of this Website will be uninterrupted, timely, secure, or error-free. Our Website and the Content are provided “as is” and “as available” with no guarantee or warranty that it will function exactly as you would like or will be compatible with your computer technology and web service provider. We are not responsible for any data loss, website downtime, viruses, or any other problems that may occur as a result of using the Website or the Content. You acknowledge that we disclaim all responsibility and/or liability for damages caused by viruses or malware somehow attributed to our Website or Content.

1. Indemnification. You hereby indemnify, release, discharge, covenant not to sue, and agree to hold harmless Haven Christian Counseling, LLC and its affiliates and subsidiaries, and their respective members, managers, agents, officers, employees, successors and assigns, harmless from and against any and all claims, causes of action, obligations, lawsuits, charges, complaints, controversies, damages, costs or expenses of whatsoever kind, nature, or description, whether direct or indirect, in law or in equity, in contract or in tort, or otherwise, whether known or unknown, arising out of or connected with your use of the Website or the Content or Services, your breach of these Terms, your breach of any documents incorporated by reference into these Terms, your violation of the law, or your violation of the rights of any third-party.

2. Age Restrictions.  You represent and warrant that you are 18 years or older and that you agree to abide by the Terms.

3. Prohibited Use.  In addition to any other prohibitions set forth in the Terms, you agree that you will not:

1. Use this Website or the Content or Services to further any unlawful purpose, solicit others to perform or participate in unlawful acts, violate any law, regulation, ordinance, or rule, or infringe upon any person’s intellectual property rights;

2. You will not transmit Personal Health Information through the Website other than through the client portal

3. Discriminate against any person for any reason;

4. Submit false or misleading information to any party;

5. Collect or track any Personal Identifying Information of others;

6. Send any phishing or scam correspondence; and/or

7. Upload or transmit viruses, malware, or other malicious code, or circumvent, attack, or interfere with any security features on any website.

8. Obtain or attempt to obtain any materials or information through any means not intentionally made available or provided for through the Website;

9. Make any automated use of the Website, or take any action that we may deem to impose or to potentially impose an unreasonable or disproportionately large load on our servers or network infrastructure;

10. Use the Website in any manner which could damage, disable, overburden, or impair the Website or interfere with any other party's use and enjoyment of the Website; and

11. Use the Content or your access of this Website for any illegal or unauthorized purpose.

4. Our Intellectual Property.  All materials on the Website, including, without limitation, the text, pictures, graphics and other files and the selection and arrangement thereof are copyrighted materials of Haven Christian Counseling, or of the original creator of the material (the “Website IP”). All rights in copyrighted material are expressly reserved.

1. Copyright Infringement. We take copyright infringement seriously. We will promptly investigate claims of copyright infringement if such claims are reported to us at the email address at the bottom of these Terms. If you hold copyright or are authorized to act on behalf of the copyright holder, you can report alleged copyright infringements as follows:

1. Identify the copyrighted work that you claim has been infringed.

2. Identify the material on the Website that you claim is infringing.

3. Provide your company affiliation (if applicable), mailing address, telephone number, and, if available, email address.

4. Include both of the following statements in the body of your report: (1) “I hereby state that I have a good faith belief that the disputed use of the copyrighted material is not authorized by the copyright owner, its agent, or the law (e.g., as a fair use)” and (2) “I hereby state that the information in this report is accurate and, under penalty of perjury, that I am the owner, or authorized to act on behalf of, the owner, of the copyright or of an exclusive right under the copyright that is allegedly infringed.”

5. Provide your full legal name and your electronic or physical signature.

1. Third Party Material.  The Website may contain references or links to materials from third-parties. Reference to any third-party products, services, processes or other information, by trade name, trademark, manufacturer, supplier or otherwise does not constitute or imply endorsement, sponsorship or recommendation thereof, or any affiliation with us. You agree we are not responsible for examining or evaluating the content or accuracy of, and we do not warrant and will not have any liability or responsibility for, any third-party materials or websites, or for any other materials, products, or services of third-parties. You agree that we are not liable for any harm or damages related to the purchase or use of goods, services, resources, content, or any other transactions made in connection with any third-party websites, and you agree to indemnify and hold us harmless against any and all claims, damages, obligations, losses, liabilities, costs or debt, and expenses arising from the use of materials produced by third-parties.

2. Accuracy of Information. We make no warranties or representations as to the accuracy, completeness, or status of the information on this Website or contained in the Content. You agree that we are not responsible if any information on this Website or in the Content is not accurate, complete, or current and updated. Your agreement here extends, but is not limited, to any typographical errors, inaccuracies, or omissions.

Any information on this Website or in the Content is provided for general information purposes only and should not be solely relied upon as the basis for making any decision. This Website may also contain cached or historical information. Such information is not current and should not be relied upon as the sole basis for making any decision. If you rely on any information on this Website, you do so at your own risk.

We reserve the right to modify the information on this Website at any time and for any reason; however, we have no obligation to do so. You agree that it is your responsibility to monitor any changes to any of the information on this Website. Any update or refresh date on any part of the Website should not be taken to indicate that all information on the Website or that specific page of the Website has been updated and/or verified.

1. Personal Identifying Information.  You agree that your submission, and our subsequent use, of any of your Personal Identifying Information through this Website is governed by our Privacy Policy, which is hereby incorporated by reference.

1. Miscellaneous.

1. This Agreement constitutes the entire agreement of the parties with respect to the subject matter hereof.

2. If any provision(s) of this Agreement is held by a court of competent jurisdiction to be contrary to law, then such provision(s) shall be construed, as nearly as possible, to reflect the intentions of the parties with the other provisions remaining in full force and effect.

3. Haven Christian Counseling’s  failure to exercise or enforce any right or provision of this Agreement shall not constitute a waiver of such right or provision or any other right or provision.

4. This Agreement may be assigned in whole or in part by Haven Christian Counseling. This Agreement may not be assigned by you without the express, prior written permission of Haven Christian Counseling.

5. This Agreement shall be governed by and construed in accordance with the laws of the Commonwealth of Virginia notwithstanding any conflict of laws provisions. The federal or state courts of Virginia shall have exclusive jurisdiction and venue over any claims arising out of this Agreement, and you hereby consent to the personal jurisdiction and venue of such courts and waive any objections thereto.

6. Contact. If you have any comments or questions regarding these Terms or wish to report any violation of these Terms, you may contact us at the following email address: [intake@havenrva.com]

HAVEN CHRISTIAN COUNSELING, LLC

Privacy Policy

Last Updated: April 16th, 2025

This Privacy Policy governs the manner in which Haven Christian Counseling, LLC and this Website collects, uses, maintains and discloses information collected from users of the Website. This Privacy Policy applies to this Website and all Content offered by this Website. Any use of the terms “we”, “us”, or “our” in this Privacy Policy refers to Haven Christian Counseling, LLC.  Capitalized terms not otherwise defined herein shall have the meaning ascribed to them in the Terms of Use.

1. Information We May Collect.   We collect, or may collect in the future, several types of information from and about users of our Website, including information:

1. By which you may be personally identified, such as your information from your government issued identification, name, address, e-mail address, and phone number and any information that the Service collects that is defined as Personal Identifying Information under any applicable law (“Personal Identifying Information”);

2. Other information that is about you but is not Personal Identifying Information;

3. About your internet connection, the equipment you use to access our Website and usage details.

2. How We May Collect This Information:

1. By having you directly and voluntarily provide it to us.  This is the only method by which we collect Personal Identifying Information.

2. Automatically as you navigate through the site. Information collected automatically may include usage details, IP addresses and information collected through cookies or other tracking technologies.

3. Information That You May Provide to Us.

1. Information that you provide by filling in forms on the Website. This includes information provided at the time of registering to use the Website and any other intake forms.

2. Records and copies of your correspondence (including e-mail addresses), if you contact us.

3. Details of transactions you carry out through the Website and of the fulfillment of your orders and/or the providing of any coaching services

4. Your search history on the Website.

4. Information We May Collect through Automatic Data Collection. As you use our Website, we may use automatic data collection technologies to collect certain information about your equipment and behavior, including:

1. Details of your visits to our Website, including location data and the resources that you access and use on the Website.

2. Information about your computer and internet connection, including your IP address, operating system and browser type.

3. We also may use these technologies to collect information about your online activities over time and across third-party websites or other online services (behavioral tracking). The information we collect automatically is statistical data and does not include Personal Identifying Information, but we may maintain it or associate it with Personal Identifying Information we collect in other ways or receive from third parties. It helps us to improve our Website and to deliver a better and more personalized service, including by enabling us to estimate our audience size and usage patterns, store information about your preferences, allowing us to customize our Website according to your individual interests and recognize you when you return to our Website.

5. Technologies We May Use.  The technologies that we use for automatic data collection may include:

1. Cookies. A cookie is a small file placed on the hard drive of your computer. You may refuse to accept browser cookies by activating the appropriate setting on your browser. However, if you select this setting you may be unable to access certain parts of our Website.

2. Web Beacons. Pages of the Site may contain small electronic files known as web beacons (also referred to as clear gifs. pixel tags and single-pixel gifs) that would permit us, for example, to count users who have visited those pages or opened an e-mail and for other related statistics

3. We do not collect Personal Identifying Information automatically, but we may tie this information to Personal Identifying Information about you that we collect from other sources or you provide to us.

6. Personal Identifying Information. WE DO NOT SELL YOUR PERSONAL IDENTIFYING INFORMATION. We may collect Personal Identifying Information from users in a variety of ways, including, but not limited to, when users submit information to this Website or in connection with other activities, services, features, or resources we make available on our Website. We will collect Personal Identifying Information from users only if they voluntarily submit such information to us. Users can refuse to supply us Personal Identifying Information but doing so may prevent them from engaging in certain Website related activities and features. We do not share your Personal Identifying Information with any third-party unless it is specifically stated that we will do so in this Privacy Policy or the disclosure or consent that will accompany the survey or solicitation for information you receive from us.

7. How We Use Your Information.  We may use information that we collect about you or that you provide to us, including any Personal Information:

1. To present our Website and its contents to you and notify you about changes to our Website or any services we offer or provide though it.

2. To provide you with information about our Website and notices about your account.

3. To carry out our obligations and enforce our rights arising from any contracts entered into between you and us, including any payment issues.

4. To display advertisements to our advertisers’ target audiences. Even though we do not disclose your Personal Information for these purposes without your consent, if you click on or otherwise interact with an advertisement, the advertiser may assume that you meet its target criteria.

5. To share with our affiliates for marketing and other purposes, in which case we will require that those affiliates comply with the terms of this Privacy Policy.  Affiliates may include, but are not limited to, subsidiaries, joint venture partners, or other companies that we control or that are under common control with us.  If we share information with an affiliate, we will require such affiliate to comply with the terms of our Privacy Policy as if the terms “we”, “us”, or “our” as used herein referred to such affiliate.

6. In any other way we may describe when you provide the information and to fulfill any purpose for which you provide it.

7. For any other purpose to which you may consent

8. How We Protect Your Information.  We employ physical, electronic, and managerial procedures to help protect the information that we collect and that you provide. However, while these methods are effective, no security system is impenetrable. We cannot guarantee the security of our systems, or the security of information while it is transmitted to us over the Internet. Please use appropriate caution when using our Website.

9. Disclosure of Your Information.  We may disclose aggregated information about our users, and information that does not identify any individual, without restriction. We may disclose Personal Identifying Information that we collect or you provide as described in this Privacy Policy:

1. To our subsidiaries and affiliates.

2. To contractors, service providers and other third parties we use to support our business and who are bound by contractual obligations to keep Personal Identifying Information confidential and use it only for the purposes for which we disclose it to them.

3. To a successor in interest in the event of a merger, divestiture, restructuring, reorganization, dissolution or other sale or transfer of some or all of Haven Christian Counseling, LLC’s assets, whether as a going concern or as part of bankruptcy, liquidation or similar proceeding, in which Personal Identifying Information held by us about our Users is among the assets transferred.

4. To fulfill the purpose for which you provide it.

5. For any other purpose disclosed by us when you provide the information.

6. To comply with any court order, law or legal process, including to respond to any government or regulatory request.

7. To enforce or apply our Terms of Use and other agreements

10. Your California Privacy Rights. California Civil Code Section § 1798.83 permits users of our Website that are California residents to request certain information regarding our disclosure of Personal Information to third parties for their direct marketing purposes. To make such a request, please contact us via email at intake@havenrva.com

11. Our Hosting Service. This Website uses the hosting services  of Square Space. This Privacy Policy only covers the collection and use of your information by Haven Christian Counseling, LLC. As our hosting services will also have access to the Personal Identifying Information that you submit to Haven Christian Counseling, LLC. Haven Christian Counseling, LLC has no control over, and makes no warranties or representations, concerning how our web host will use your Personal Identifying Information.

    Squarespace collects personal data when you visit this website, including:

    Information about your browser, network and device

    Web pages you visited prior to coming to this website

    Web pages you view while on this website

    Your IP address

    Squarespace needs the data to run this website, and to protect and improve its platform and services. Squarespace analyzes the data in a de-personalized form.

12. Third-Party Websites. User may find advertising or other content on our Website that links to the websites and services of third-parties. We do not control the content or links that appear on these third-party websites and are not responsible for the practices employed by websites linked to or from our Website. In addition, these websites or services may be constantly changing, and have their own privacy policies and customer service policies. Please review the Terms and Conditions and Privacy Policy of any third-party website you utilize as browsing and using any other website, including websites which have a link from our Website, is subject to that third-party website's own Terms and Conditions and Privacy Policy.

13. Changes to this Privacy Policy. We retain the discretion to update this Privacy Policy at any time. We encourage our users to frequently check our Privacy Policy for any changes. You acknowledge and agree that it is your responsibility to review this Privacy Policy periodically and become aware of modifications. We encourage you to check the Privacy Policy for any changes and modifications every time you visit our Website. Your continued utilization of the Website following the posting of changes to this Privacy Policy will be deemed your acceptance of those changes.

14. Acceptance. By utilizing our Website, you signify your acceptance of this Privacy Policy. If you do not agree to this Privacy Policy, please immediately leave the Website.

15. Questions. If you have any questions about our Privacy Policy, please contact us at rachel@havenrva.com.